CX Orchestration & Connected CX Automation
Internal Commercialization & Product Readiness Machine
Internal workspace for deciding what should move from generic demo into pilot thinking, derivative configuration, named-solution analysis, pricing hypotheses, and future blueprint capture for the Launch and Extend solution families.
How to use this workspace
Purpose: Use this workspace to decide which items should move from generic demo into pilot thinking, derivative configuration, packaging, pricing, and future blueprint capture for CX Orchestration and Connected CX Automation.
- Compare items using stage, readiness, reuse leverage, and next action.
- This workspace begins after an item is worth commercial attention.
- Open Help for terminology and interpretation.
- Open Instructions for the documentation process, source-of-truth model, and update sequence.
Portfolio logic
Lane = portfolio role. Stage and readiness show lifecycle state. Next action shows what should change next.
Workspace B focus: quantify pilot potential, derivative configuration, packaging, pricing, and future reference capture.
Pipeline controls
Field schema used by this machine
Shared core fields
Identity: label, name, type, vertical
Portfolio role: lane, portfolio role, strategic priority
Structure: named solution family, workflow family, pattern families
Decision signals: reuse leverage, sensitivity, business clarity, incremental effort
Workspace B — Commercialization / product readiness
Key fields: stage_commercial, pilot_readiness, named_solution_readiness, pricing_status, reference_status, next_action_commercial
Use this view to decide what is worth pilot analysis, derivative configuration, pricing work, or named-solution elevation.
Intake and update model
Use the Excel intake template as the initial source of truth. One row = one item.
Recommended sheets: README, Inventory_Master, Lists_Validation, Schema_Guide.
New items should be added through intake first, then promoted or held using stage + readiness + next action.