CX Orchestration & Connected CX Automation
Internal Demo & Sales Enablement Machine
Internal workspace for deciding what to lead with now, what to refine into customer-showable demos, and what reusable assets should strengthen the Launch and Extend solution families.
How to use this workspace
Purpose: Use this workspace to decide what should advance as a customer-showable generic demo and which reusable assets should strengthen future CX Orchestration and Connected CX Automation offerings.
- Compare items using stage, readiness, reuse leverage, and next action.
- This workspace stops at demo and sales-enablement readiness.
- Open Help for terminology and interpretation.
- Open Instructions for the documentation process, source-of-truth model, and update sequence.
Portfolio logic
Lane = portfolio role. Stage and readiness show lifecycle state. Next action shows what should change next.
Workspace A focus: move concepts into customer-showable generic demos and reusable demo assets.
Pipeline controls
Field schema used by this machine
Shared core fields
Identity: label, name, type, vertical
Portfolio role: lane, portfolio role, strategic priority
Structure: named solution family, workflow family, pattern families
Decision signals: reuse leverage, sensitivity, business clarity, incremental effort
Workspace A — Demo / sales enablement
Key fields: stage_demo, demo_readiness, sales_enablement_readiness, best_for, next_action_demo
Use this view to decide what should become customer-showable generic demos and which items best support current enablement.
Intake and update model
Use the Excel intake template as the initial source of truth. One row = one item.
Recommended sheets: README, Inventory_Master, Lists_Validation, Schema_Guide.
New items should be added through intake first, then promoted or held using stage + readiness + next action.